54 B.B.Building 5th Floor Room 3501-3502 and 6th Floor Room 3602
Sukhumvit 21 Rd. (Asoke) Klongtoey-Nua, Wattana, Bangkok 10110

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Terms and Conditions of Service

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Terms and Conditions of Service

Please kindly read these conditions carefully. If you do not agree and accept the obligation of any terms or conditions, please do not enter this website, or any information, content, service, or software on this website. Your access and usage of this website mean that you agree and accept the obligation of any terms or conditions that are identified beneath. These terms can be changed, edited, appended, or updated by the owner periodically without notice. Furthermore, any new products, services, content, and software that may be appended on this website are also included under these terms of service, effective from the date of being appended, unless otherwise provided. I-Direct is pleased if you visit this website occasionally to follow changes and updates.

In case further information about terns of usage, please do not hesitate to contact “I-Direct” via telephone no. 02-700-5222 or e-mail customercare@idirectbroker.com

Protection of Copyright and Intellectual Property

Unless otherwise provided apparently, all content, trademark, logo, service mark, trade name, and software demonstrated on this website are copyright and intellectual property of I-Direct Insurance Broker Limited, hereinafter referred to as “I-Direct”.

Unless otherwise provided apparently, all content, trademark, logo, service mark, trade name, and software demonstrated on this website are copyright and intellectual property of I-Direct Insurance Broker Limited, hereinafter referred to as “I-Direct”. You can download and print information from this website as a hard copy for personal use with conditions that neither destroying, removing, nor modifying copyright or any marks is not allowed (such as trademark, patent). Neither modification, adaptation, duplication, transfer, display, aggregation, reuse, declaration, download, transmission, nor distribution of any information or content on this website as a whole or parts including texts, pictures, sounds, and any other graphics is not allowed without an advance permission from the owner or those who provide related information, unless otherwise apparently provided by “I-Direct”. Use of text or pictures without any permission is deemed as an infringement of copyright law, trademark law, privacy law, and right of publicity law.

Links to Website of “I-Direct”

“I-Direct” allows witha constraint that any other website can links itself to the website of “I-Direct”, but not limited to only website.It is your responsibility to prepare and maintain hardware, software, telephone lines which are necessary to access and use this website with your won risks, decision, and costs.The configuration of access to this website is subject to change at any time without notice.

Links to Third-Party Websites

This website may link to other websites under service and administration of a third party; consequently, “I-Direct” is not responsible to content and its accuracy. That you visit or download information or software on this website is regarded that you agreed with terms and conditions of service along with the security policy of the linked website; therefore, we shall not be responsible or liable for any loss and/or damage arising from such link.

No Warranties

“I-Direct” provides information and content on this website “as is”. Even “I-Direct” makes every effort to update information and content for the most accuracy, “I-Direct” does not make any warranties as to its accuracy, completeness, and nonvirus. “I-Direct” assumes no liability for any errors or omissions in the information and content of this website.

Your use of this website is at the sole risk of the web user. The content and software are provided on an “as is” and “as available” basis. “I-Direct” expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, warranties of title, implied warranties of merchantability, fitness for a particular purpose and non virus.

Limitation of Liability

In no event shall we be liable for any direct, indirect, special, incidental, or consequential damages arising out of any use or inability to use this website or any third-party websites linked to this website, along with damages, loss, or costs arising from failures of use, errors, omissions, discontinuation, faults, imperfection, computer virus, even if “I-Direct” has been advised of the possibility of such damages.

Applicable Laws

Interpretation of terms and services for use of this website shall be governed by the applicable laws. In addition,

“I-Direct” administers this website in Thailand, and makes no warranty that the information provided on this website is appropriate or available for use in other countries. If you use this website in other countries, apart from Thailand, you are solely responsible for compliance with local laws.

Terms and Conditions of Products

All types of insurance provided on website WWW.IDIRECTBROKER.COM have been insured by insurance and life insurance companies which are licensed in Thailand. Agreement of use is subject to change without notice. This website is not established to offer products or services from “I-Direct”. Your request for purchasing products or services is deemed as your offer which “I-Direct” may accept or reject. Terms and conditions shall be executed when “I-Direct” accepts the offer.

After you make a request on our website to purchase a product or a service, you will receive a confirmation from “I-Direct”.

Use and special conditions of products and services shall follow chiefly special terms and conditions.

Security Policy

I-Direct Insurance Broker Company Limited, herein referred to as “I-Direct”, has security policy of personal information of those who make a transaction with “I-Direct” as the following details:

Collecting, storing, and using information depend on the type of service customers use through our website for the benefit of good service: you will receive information and service as required. Furthermore, “I-Direct” may use your personal information to send you offers and other information regarding health and insurance products that are suitable for you.

“I-Direct” uses standards of both technology and process to prevent confidential information theft to ensure you in using website of “I-Direct”. “I-Direct” shall not disclose personal information about you or any information that can be indicated as your information to third party, unless

  • “I-Direct” obtains your permission
  • Such information disclosure is to assist you able to make a transaction as you require.
  • Such information disclosure is performed as set forth by law or order of government agency.
Anyway, “I-Direct” shall not disclose your personal information to third parties for marketing activities of other products except insurance.


Details about Information Collection

Personal information collected from you including name, address, age, birthdate, contact (such as telephone number and e-mail) and necessary information for insurance such as health record, occupation, and driving record, along with information of related people including the insured you specify in the policy who is under your control or beneficiary.

How do we store your personal information?

When you access website of “I-Direct” including reading, searching, downloading, or other objectives, the system will record and store your personal information to create a quotation, and offer an appropriate service for you. Besides, the system will record general information (such as your IP address) which is not identified as yours for evaluation and improvement of website of “I-Direct”.

“I-Direct” may assign an outside web hosting service provider to administer the website, solve any problems, and collect general information to evaluate the effectiveness of online marketing.