54 B.B.Building 5th Floor Room 3501-3502 and 6th Floor Room 3602
Sukhumvit 21 Rd. (Asoke) Klongtoey-Nua, Wattana, Bangkok 10110

8:30 a.m - 6:00 p.m customercare.admin@idirectbroker.com

Corporate Customers

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Corporate Customers

I-Direct serves you closely with “Contact Center” by which you can follow and control the quality of work. Besides, we oversee all over the process to provide the best convenience to corporate customers with the form of “Third Party Outsourcing” and “Turn Key Solutions” that are ready to serve every kind of insurance which each organization requires.
 
I-Contact  The sales management includes tasks from project management, call center technology, evaluation and measurement, product design, sales strategy, sales team selection and management, and also effective sales promotion plan.
 
I-Service  Customer relationship service is more than information provision, since customer relationship also covers:
  1. Protection notification
  2. Conservation
  3. Claims coordination
  4. Other policy coordination
  5. New policy advisory (Service to Sale)
I-Quality  Please be assured much more ensured with standardized service and audition of both sales and after-sales service by high quality and trustworthy team. Significantly, there is the apparent evaluation of work, and effort to gratify customers with responsibility in every task in order to make our policy sustainable.

I-Admin  It is more convenient with insurance policy service team that can provide comprehensive services including policy issuance, data verification, key information edition, and policy delivery. All information is stored systematically with high security protection.

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